Frequently Asked Questions

How do I choose suitable insurance?

Start with the people, property or activities you need to protect. We can help you compare the relevant covers, limits and exclusions.

What information should I prepare?

Requirements vary by insurance type. Have your contact information and details of the vehicle, property, activity or people to be insured ready. Our office will explain any further documents needed.

Does requesting a consultation create insurance cover?

No. A request is an enquiry. Cover is determined by the issued policy and its applicable terms.

How do I follow up on a claim?

Contact our office for guidance on the notification process and the documents required under your policy.